Frequently asked
Good questions,
honest answers.
If we haven't answered yours, email hello@rahund.com.au and we will.
Ingredients & sourcing
Exactly what it says. Our beef liver treats are 100% organic Australian beef liver. Our chicken breast treats are 100% Australian chicken breast. Nothing else — no additives, no preservatives, no shelf-life filler. Read the label on the back. We dare you.
Yes. Every product in the range is made in Australia in small batches, with ingredients sourced from local farms wherever possible. The grooming range is 100% organic. The treats are freeze-dried within days of receiving the raw ingredient.
No SLS (sodium lauryl sulphate), no parabens, no silicones, no petrochemicals, no palm oil, no artificial fragrances. The full ingredient list is on every product page — and on the bottle.
No. Our Calming and Joint & Mobility drops are plant terpene blends carried in Tasmanian hemp seed oil. They're THC free and CBD free. Terpenes are the aromatic compounds in plants that give them their character.
Treats
Freeze-dried treats keep for up to 12 months sealed. Once opened, store in the resealable bag at room temperature and use within 6 weeks for best texture and flavour.
Yes. Single-ingredient treats are gentle on growing pups and easy to chew for older dogs. Smaller pieces are perfect for training rewards. Always offer fresh water alongside.
Treats should make up no more than 10% of your dog's daily calories. As a rough guide: small dogs (under 10kg) get 4–6 pieces per day, medium dogs (10–25kg) get 6–10, large dogs (25kg+) get 10–15. Adjust to taste.
Beef liver and chicken breast are both naturally suitable for cats. We're a dog-first brand though, so all our copy and dosing reflects that. If your cat enjoys them, fantastic — feed accordingly.
Grooming
Most healthy dogs do well with a wash every 4–6 weeks. Over-bathing strips the natural oils that keep coats healthy. If your dog rolls in something memorable, a spot wash with No Knots or Clarify is fine more often.
Clarify — for greasy coats, post-walk dirt, deeper cleans. No Knots — for long, tangle-prone coats. Nourish — for dry or dull coats that need moisture. Sensitive — for itchy or irritated skin. The product pages have a full breakdown per coat type.
Yes — the entire grooming range is safe for puppies from 8 weeks. Sensitive Shampoo is the gentlest option for the youngest dogs.
Wellness
The drops are designed as a 12-week course, not an overnight rescue. Most owners report meaningful changes between weeks 4 and 8. Consistency matters — a drop missed here and there won't undo progress, but skipping weeks at a time will.
Either directly into the mouth or onto a small piece of food. Dosing instructions are on the bottle and the product page — typically 1 drop per kg of body weight, once daily.
The formulations and claims have been reviewed for veterinary use. The drops aren't a substitute for veterinary care — if your dog is in acute distress or pain, see your vet first. The drops support a daily routine, they don't replace medical advice.
Yes. Once opened, store in the fridge to preserve potency. Use within 90 days of opening.
Ordering & shipping
Free Australia-wide on orders over $99. Below that, a flat $9.95 anywhere in Australia. Orders dispatch within 1 business day.
Metro Australia: 2–5 business days. Regional and remote: 4–10 business days. You'll get a tracking number as soon as your order ships.
Yes. Unopened products can be returned within 30 days for a full refund. If a product arrives damaged or doesn't suit your dog, email hello@rahund.com.au and we'll sort it.
Not yet. We ship Australia-wide for now. International shipping is on the roadmap.
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